Association Database - Knowledge base

Frequently asked questions

• Export problem: Cannot open the exported file
• Corporate meetings
• Distorted screen display
• Finding local ambassadors in Google Scholar and MS Academics
• Export/Print problems: Enable pop-ups in your browser
• Meeting insiders
• Having trouble importing information from the Association Database to your own CRM?
• Features missing: how can I propose new ideas?
• Technical problems
• Types of browsers supported
• Importing meetings in my own (CRM) administration system
• Participating in the Business Exchange
• Calculation (average) attendance
• Differences: ICCA and UIA
• Governmental (UN, EU) meetings
• Update meeting information
• Meeting not shown in the Database
• Criteria for inclusion of a meeting
• Login to My ICCA
• What's new

Need more help? Contact us or
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ICCA Head Office  | The Netherlands
Marco van Itterzon, Director Research
Phone +31 20 398 1914 Email ICCA Head Office

ICCA Europe Office  | The Netherlands
Tamara Bernstein, Regional Manager (Europe)
Phone +31 20 398 1968 Email ICCA Europe Office

ICCA Africa Office | South Africa
Esmaré Steinhofel, Regional Director Africa
Phone +27 84 056 5544 Email ICCA Africa Office

ICCA Global Research Centre | Asia Pacific Office
Noor Ahmad Hamid, Regional Director Asia Pacific
Phone +60 3 7955 3343 Email ICCA Asia Pacific Office

ICCA Middle East Office | United Arab Emirates
Anju Gomes, Regional Director Middle East
Phone +971 50 2007853 Email ICCA Middle East Office

ICCA Latin America and Caribbean Office
Santiago González, Regional Director Latin America and Caribbean 
Phone +598 2 9011807 Email ICCA Latin America Office

ICCA North America Office
Joanne H. Joham, Regional Director North America
Phone +1 732 8516603 Email ICCA North America Office

Other resources

ICCA offers an extensive list of benefits to its members:

• ICCA is a cost-effective way to win international association meetings business.
• Link up and do business on a truly senior and global networking platform representing all sectors of the meetings industry.
• Attend a strong, custom-designed education programme for senior industry practitioners.
• Promote your organisation to the international meetings industry.
• Get access to valuable resources.