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Problem

I cannot print or export: the systems seems to be 'hanging'.

Solution

Enable Pop-ups in your browser. If you're unable to print or export your selection, your browser may be configured to block all pop-up windows. While this is a great way to prevent unwanted pop-ups while browsing the web, it can interfere with legitimate pop-up functions in applications like the Association Database. Below, you'll find information about pop-ups for some popular browsers. But, because browser's are updated frequently, it maybe be best to view your browser's help pages for the most up-to-date information on how to enable pop-ups.

Firefox
In Firefox, you can add specific websites to an allowed or exceptions list. Once you add a site to this list, pop-ups from that site are always visible. Mozilla's support pages show you how to manage pop-up blocker settings in Firefox.

Chrome
Similar to Firefox, in Chrome you can add specific sites to an allowed list so pop-ups for that site always appear. For more information on how to manage pop-up settings in Chrome, have a look at Google's support documentation.

Safari

If you've enabled Safari's pop-up blocker, you can still view your campaign's Popup Preview as expected. Safari's pop-up blocker doesn't block pop-ups from opening if you've clicked on a button or link on a web page.

Internet Explorer
Microsoft's FAQ shows you how to turn Internet Explorer's pop-up blocker on and off. Choose your browser version from the drop-down menu on the upper right.


It could also be that your result is too large. Please note that you can export up to 500 profiles at a time.

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