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- Refresh the page
- Refresh the cache
- Read the article: Types of browsers supported and make sure that you have the lastest browser installed on your computer.
- Try a different browser
- Test if the problem occurs on other computers as well
Try with inprivate mode under Chrome or Internet Explorer (Ctrl + Shift + P) and see if this works. Google: How to browse in Private mode?
Create a log:
- Go to the dashboard of the Association Database Open Internet Explorer
- Go to My ICCA
- Push F12 - The The developer dashboard pops up
- Select network
- Push Push the play button button
- Return to the application In My ICCA, open the Association Database Dashboard and try to start a search.
- If it does not work push the disk icon in Press the Play button again to stop recording
- Push the disk icon in the developer dashboard (next to the red stop button) and save the trace file
- Mail Mail the trace file to dennis@iccadennis.s@iccaworld.nlorg